Shipping policy

Production and delivery time

From the date of online order confirmation, Atelier Agapi commits to delivering the items within a maximum of 30 business days. Atelier Agapi reserves the right to adjust this time-frame according to its order schedule. The buyer will be notified if this period is extended. Any potential delays do not give the buyer the right to cancel the sale, refuse the goods, or claim damages.

However, if we are unable to supply the ordered products (for example, due to a shortage of a fabric), an amicable agreement will be proposed. If this is not possible, any costs incurred will be fully refunded to the buyer.

In the case of an exceptional delay, we commit to informing you as soon as possible.